Volt Data
Online Terms and Conditions
Last Updated: June 2026
The Volt Data software platform and user interface (“Volt Data”) enables our customers to access and review their electricity data, which we collect under the Consumer Data Right (“CDR”). Volt Data Pty Ltd ACN 603 930 356 (“Volt Data”, “we”, “us”, “our”) is a CDR Representative of Fiskil Pty Ltd (ABN 89 646 260 728), an Accredited Data Recipient under the CDR. Operating under Fiskil’s accreditation, we use Fiskil’s CDR platform to collect and use CDR data on your behalf, with your consent.
By registering to use Volt Data, you become a “Registered User”. If you are representing an organisation, you confirm you are authorised to act on its behalf and the organisation will be the customer for the purposes of these terms. References to “you” or “your” mean the Registered User and (where applicable) the organisation jointly and severally.
These terms apply to your use of Volt Data from the earliest date you sign up to, or use, Volt Data. By clicking to accept, you agree to be bound by these terms. If you do not accept these terms, you must not use Volt Data.
1. Use of Volt Data
1.1.By registering for and using Volt Data, you represent and warrant that the Registered User is at least 18 years old, has provided accurate registration information, is not a person on any government list prohibiting transactions with you, and is not a resident of any country with which we are prohibited from contracting. We may terminate your access to Volt Data at any time if we discover or reasonably believe that any of these representations is inaccurate.
1.2.Subject to your acceptance of these terms, we grant you a non-exclusive, non-transferable, revocable right to access and use Volt Data from the date you sign up until your access is terminated in accordance with these terms.
1.3.We may make changes or improvements to Volt Data from time to time. We will use reasonable efforts to minimise the impact of any change to core functionality.
2. Commercial Terms
2.1.The fees payable for your use of Volt Data, the billing cycle, payment terms, and the term of your engagement are set out in the services agreement (or other commercial agreement) entered into between you and Volt Data. To the extent of any inconsistency between these terms and your services agreement on fees, billing, payment terms or term, the services agreement prevails.
2.2.Separately, and irrespective of the term of your services agreement, your consent to the collection of your CDR data has a maximum duration of 12 months under the CDR Rules. The expiry of a CDR consent does not automatically end your services agreement. You will need to renew your CDR consent through Fiskil’s CDR consumer dashboard at https://consents.fiskil.app/ for your services to continue without interruption. Volt Data can assist you with the renewal process on request.
2.3.Where you use Volt Data otherwise than under an executed services agreement, any fees notified to you are exclusive of GST unless we state otherwise. You must pay GST on any taxable supply made under these terms at the same time as you pay the relevant fee, on receipt of a valid tax invoice.
3. Your Responsibilities
3.1.You must keep your login credentials secure and notify us if you become aware of any unauthorised access. You are responsible for all activity occurring under your account, other than activity we undertake otherwise than on your instructions.
3.2.You may only use Volt Data for the purposes set out in your services agreement (or, if no services agreement is in place, for your own internal business purposes), and in accordance with all applicable laws, including the CDR Rules and the Privacy Act. You must not share your account or allow another person to create an account in your name.
3.3.Where you access Volt Data through a third-party platform or application, we have no liability for the operation, security or availability of that platform, and no obligation to assist you in any dispute with that platform or its provider.
4. Data Handling and Privacy
4.1.We collect, use and hold CDR data only with your consent and in accordance with the CDR Rules and the Privacy Safeguards. We handle your personal information in accordance with our Privacy Policy, available at https://voltdata.com.au.
4.2.Where we become aware of an actual or suspected data breach involving your personal information or CDR data, we will comply with our obligations under the Privacy Act (including the Notifiable Data Breaches scheme) and the CDR Rules, including any obligation to notify affected consumers, the Office of the Australian Information Commissioner, the Australian Competition and Consumer Commission, and Fiskil.
5. Intellectual Property and Licence
5.1.We own (or licence) all intellectual property rights in Volt Data, including the platform, software, documentation, and the Volt Gold layer datasets (other than the underlying CDR data) (the “Volt Data IP”). Nothing in these terms transfers any of those rights to you. Other than your right to access and use Volt Data, no licence is granted.
5.2.You grant us a worldwide, royalty-free, non-exclusive limited licence to access, use, process, host, copy, transmit, modify, display and distribute your content on Volt Data, for the limited purposes of providing and improving Volt Data and as permitted by our Privacy Policy and the CDR Rules. This licence does not authorise any use or disclosure of CDR data beyond the purposes for which you have given consent and is at all times subject to the Privacy Safeguards.
5.3.If you provide us with feedback about Volt Data, you grant us a perpetual, irrevocable, royalty-free, worldwide, sub-licensable licence to use that feedback without obligation.
5.4.The source code underlying Volt Data is our confidential and proprietary information. No ownership rights in Volt Data are transferred to you under these terms, and all intellectual property rights not expressly granted to you are reserved.
6. Restrictions
You must not, and must not permit any third party to:
(a)copy, modify, reverse engineer, decompile, translate or create derivative works of Volt Data;
(b)use Volt Data for any unlawful purpose, or in a manner that breaches the CDR Rules, the Privacy Act or any other applicable law;
(c)sub-licence, resell, distribute or otherwise commercialise Volt Data;
(d)use Volt Data to develop a competing product or service;
(e)circumvent any security mechanism, rate limit or access control; or
(f)permit any third party to benefit from the use or functionality of Volt Data through a timesharing, service bureau or similar arrangement.
7. Service Availability
We do not warrant that Volt Data will be available 24 hours a day, seven days a week, or free from errors, bugs or faults. We may temporarily suspend access in the event of degradation, instability, security risk or an emergency to protect the operational stability and security of Volt Data. Specific service-level commitments (where they apply) are set out in your services agreement.
8. Warranties and Disclaimers
8.1.Each party warrants that it has the authority to enter into these terms and will comply with all laws applicable to its use of Volt Data.
8.2.Except as expressly stated in these terms, Volt Data is provided on an “as is” and “as available” basis, and to the fullest extent permitted by law we make no warranty about Volt Data, including no warranty of merchantability, fitness for a particular purpose or non-infringement. Nothing in these terms excludes any guarantee, right or remedy under the Australian Consumer Law that cannot be lawfully excluded.
8.3.You acknowledge that Volt Data displays and uses electricity data sourced from data holders through Fiskil’s CDR platform. We do not control, generate or independently verify that data. To the fullest extent permitted by law, we make no warranty as to the accuracy, completeness, currency, reliability or fitness for purpose of any data sourced from a data holder, and you rely on it at your own risk.
8.4.You acknowledge that you are solely responsible for your analysis and interpretation of any results, outputs, datasets or insights derived from your use of Volt Data, and for any decisions you make in reliance on them. To the fullest extent permitted by law, we have no liability for, and you release us and our officers, employees and agents from any claim, demand, action, proceeding, judgment, damage, loss, cost or expense arising in connection with, your analysis, interpretation or reliance on results produced by Volt Data.
9. Indemnity
You indemnify us and our officers, employees and agents against any losses, damages, costs (including reasonable legal costs) and expenses arising from a third-party claim to the extent caused by your breach of these terms, your improper use of Volt Data, your negligence or wilful misconduct, or your breach of any applicable law in connection with your use of Volt Data.
10. Limitation of Liability
10.1.Nothing in these terms limits any liability that cannot be limited by law, including liability for fraud, wilful misconduct, death or personal injury caused by negligence, or your obligation to pay fees.
10.2.To the maximum extent permitted by law, neither party is liable to the other for any indirect, consequential, special or punitive damages, including loss of profit, revenue, business, data (other than reasonable restoration costs), goodwill or reputation.
10.3.Subject to clause 10.1, our maximum aggregate liability under or in connection with these terms is limited to the fees paid by you to us in the 12 months preceding the claim.
11. Termination
11.1.Either party may terminate the agreement constituted by these terms on 30 days’ written notice to the other. You may stop accessing Volt Data at any time.
11.2.We may, in our discretion, refuse to allow any person to register or create an account, or suspend or terminate an existing account or access to Volt Data at any time, if we suspect fraudulent or unlawful activity by you or in connection with your account.
11.3.We may terminate immediately by written notice if you commit a material breach of these terms that is not remedied within 14 days of written notice, or if you suffer an insolvency event.
11.4.On termination, your right to use Volt Data ceases. You may delete your account or we may delete it, and we may take any other appropriate action to cease the relationship with you. We will destroy or de-identify your CDR data in accordance with Privacy Safeguard 12 and the CDR Rules, except where retention is required by law or for legitimate business or legal record-keeping purposes.
12. Dispute Resolution
If a dispute arises in connection with these terms, the parties must first attempt to resolve the dispute by good-faith negotiation. If the dispute is not resolved within 20 business days, either party may refer the dispute to mediation or commence court proceedings. Nothing in this clause prevents a party from seeking urgent injunctive or interlocutory relief.
13. General
13.1.Entire agreement. These terms (together with your services agreement, if any, and our Privacy Policy) form the entire agreement between us in relation to your use of Volt Data and supersede all prior agreements, negotiations and representations.
13.2.Amendments. We may amend these terms by posting an updated version on our website. We will notify you of any material changes by email or through your account. Continued use of Volt Data after the notice constitutes acceptance of the updated terms. If you do not agree to a change, you may stop using Volt Data.
13.3.Assignment. You may not assign your rights or obligations under these terms without our prior written consent. We may assign these terms in connection with a bona fide reorganisation, merger or sale of substantially all of our business or assets.
13.4.Survival. Clauses 4 (Data Handling and Privacy), 5 (Intellectual Property), 6 (Restrictions), 8 (Warranties), 9 (Indemnity), 10 (Liability), 11.4 (Termination effects), 12 (Disputes) and 13 (General), and any other provision that by its nature is intended to survive termination, survive termination.
13.5.Force majeure. Neither party is liable for any failure or delay in performing its obligations under these terms (other than an obligation to pay money) to the extent that the failure or delay is caused by an event beyond that party’s reasonable control, including acts of God, fire, flood, earthquake, war, civil unrest, pandemic, government action, blackouts, or the material failure of telecommunications, internet service providers or other third party services. The affected party must promptly notify the other and use reasonable efforts to resume performance. If the event continues for more than 60 days, either party may terminate these terms on written notice.
13.6.Notices. A notice under these terms must be in writing. A notice is taken to have been received: (a) if delivered by hand, on delivery; (b) if sent by post, on the third business day after posting; and (c) if sent by email, when the sender’s system records that the message has been sent and no bounce or error message is received, provided that if the email is sent outside business hours in Adelaide, South Australia, the notice is taken to be received at 10:00am on the next business day. Notices to us should be sent to hello@voltdata.com.au or to our address listed on our website.
13.7.Severability. If any provision of these terms is or becomes illegal, invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or, if that is not possible, severed, and the remaining provisions will continue in full force and effect.
13.8.Waiver. Any failure or delay by us to enforce a right under these terms does not amount to a waiver of that right and does not preclude us from enforcing it in the future. The fact that we drafted these terms does not affect how they are interpreted.
13.9.Governing law and jurisdiction. These terms are governed by the laws of South Australia, Australia. Each party submits to the non-exclusive jurisdiction of the courts of South Australia and the Federal Court of Australia (Adelaide Registry), and the courts of appeal from them.
13.10.Currency. Unless stated otherwise, a reference to money means Australian dollars, and payments must be made without set-off or deduction.