Volt Data – Terms and Conditions

Last Updated: February 2026

This software platform and functional user interface known as ‘Volt Data’ enables our Customers (as defined below) to access and review their electricity data, which is derived from CDR data collected by Fiskil Pty Ltd ACN 646 260 728 (‘Fiskil’), an accredited data recipient of CDR data under Part IVD of the Competition and Consumer Act 2010 (Cth) and the Competition and Consumer (Consumer Data Right) Rules 2020 (Cth) made under that Act (‘CDR Rules’). By registering to be a user of Volt Data you become a ‘Registered User’ and you will be a Customer (unless on registration you confirm that you are representing an organisation (‘Nominated Company’) that wishes to use Volt Data, in which case by accepting these terms the Registered User warrants and represents that they are duly authorised to act on behalf of the Nominated Company and that Nominated Company will be the Customer for the purpose of these Terms and Conditions). For the purpose of these Terms and Conditions, a reference to ‘you’ or ‘your’ means the Registered User and the Customer jointly and severally. As a CDR Representative of Fiskil, Volt Data Pty Ltd ACN 603 930 356 uses the hosted software platform provided by Fiskil to access and use the CDR data of Customers who provide their consent.

These terms set out how you can interact with Volt Data Pty Ltd ACN 603 930 356 or our related bodies corporate (also ‘we’, ‘us’, or ‘our’) for the use of Volt Data. You agree that these terms apply to you from the earliest date you sign up to, or use, Volt Data, and that you and we are parties to these terms. Permission to use Volt Data is conditional upon you obtaining on Volt Data a successful validation from your electricity provider and to you agreeing to these terms, which set out the basis upon which we permit you to use Volt Data. By clicking to accept, you agree to be bound by these terms, and you agree that these terms are enforceable against the Registered User and the Customer like any written contract signed by you. If you do not wish to accept these terms, we do not authorise you to use Volt Data.

1. Volt Data

   1. By using Volt Data you represent and warrant to us that the Registered User is at least eighteen years old, has truthfully and accurately completed any requested registration information, is not a person on any government list prohibiting transactions with you, are not a resident of any country with which we are prohibited from contracting and you agree (for both the Registered User and on behalf of the Nominated Company) to use Volt Data on the basis of these terms. We may terminate your access to Volt Data at any time if we discover or reasonably believe that any of these representations are inaccurate.

   2. You will receive access to Volt Data, subject to your acceptance of these terms when you sign up with us. Upon your signing up with us, we grant you a non-exclusive, non-transferable, worldwide, non-sub licensable and revocable right to access and use Volt Data from the date you sign up with us, until the relationship between us and you is terminated in accordance with these terms. By signing up with us, you engage us (as an independent service provider) to provide you access to Volt Data in accordance with these terms.

   3. You acknowledge that we are free to make changes or improvements to Volt Data that may change the functionality of Volt Data. We owe no liability to you for any change in functionality, but we will seek to minimise the impact on you of any change in core functionality.

2. Payment

   1. We have different levels of subscription services by which you can access different functionality within Volt Data, based on the subscription type that you select from time to time. We may change the functional inclusions of each subscription type, nature, name, terms or fees relating to any subscription type in our discretion from time to time and will notify you at least 30 days before any changes are made. We will charge the relevant subscription amount by reference to the subscription type you nominate and the number of energy accounts you nominate to receive data in respect of (‘Linked Accounts’). The relevant subscription amounts will be raised at the times specified in your subscription by charging the debit or credit card you nominated at the time you registered with us.

   2. Except as specified in these terms or as prohibited by law, payment obligations cannot be cancelled and fees are not refundable and the subscription will automatically renew either monthly or annually pursuant to your selected payment option on sign up to the platform, unless you cancel before the end of the current subscription period. Each monthly subscription period commences for you on the same date in the following month (or if no such day then the first day of the next following month) that you enter into the relevant subscription type. Each annual subscription period commences for you on the anniversary of the date that you enter into the relevant subscription type. We will notify you one month before each upcoming anniversary of your subscription and you will have the option to terminate your subscription without charge at the end of the then current subscription period.

   3. We may make changes to the functional inclusions in your subscription, or the subscription types available to you subject to the payment of applicable fees. We will notify you of these subscription changes and fees at the time and if you don’t want to accept a subscription change with additional fees, you may terminate your subscription with us without charge by notifying us within 30 business days of receiving from us notice of the relevant subscription change.

   4. Unless otherwise stated, any consideration, fees, amount payable, prices, payment terms or any other amounts specified under these terms as the consideration payable for any taxable supply are inclusive of all applicable taxes, including but not limited to indirect taxes such as goods and services tax (as defined by A New Tax System (Goods and Services Tax) Act 1999 (Cth)), sales tax, fees, duties, levies, or similar taxes (‘Tax’) payable in respect of that taxable supply. If the Tax status or services of Volt Data are altered in any way (or the rate of tax changes), we reserve the right to review and adjust the amounts of any subscription amount.

3. Your responsibilities

   1. You must ensure that access to Volt Data is in accordance with all reasonable instructions issued by us. You are responsible for keeping the password and other login credentials of your Registered Users confidential. You must notify us if you become aware of any unauthorised access to your account. You are responsible for any activity occurring in any account to which you have access, whether or not you authorised that activity (apart from activity that we undertake otherwise than in accordance with your instructions).

   2. You may only use Volt Data on these terms. You may only use Volt Data for reviewing your electricity data solely for your own internal business purposes or such other purpose as we agree. You must comply with any reasonable direction or instruction given by any third party engaged by us which relates to Volt Data. You may not share your account and passwords, and each account may only be used by one individual. You agree not to request or allow another person to create an account on Volt Data using your identity.

   3. You agree that when Volt Data is accessed through a third party application, website or platform (‘Platform’), we have no liability to you for the operation of that Platform, any disaster recovery capabilities or the security maintenance of that Platform. To the extent that you access Volt Data through a third party application, website or platform, we have no liability for any aspect of the interactions between you and those third parties and we have no obligation to assist you in any way in any dispute with any other person.

4. Intellectual Property

   1. Each of you and us retains our own right, title, and interest in our own intellectual property and these terms don’t affect any intellectual property ownership. Except for the express limited rights granted under these terms, neither party acquires any present and future rights to intellectual property (‘Intellectual Property’), by license or otherwise, under these terms. You acknowledge and agree that we own all the right, title and interest in the Intellectual Property owned, used, applied for or created by or in connection with Volt Data, including but not limited to promotional material, all source and object code, know how, patents, trademarks, service marks, trade secrets, copyrights or other intellectual property rights (‘Volt Data IP’). Other than your right to access and use Volt Data, we have not granted you any other Intellectual Property right pursuant to these terms. On termination of these terms, you must promptly return to us all of the Volt Data IP in your possession or under your control and immediately cease using Volt Data and the Volt Data IP.

   2. You grant us a worldwide, royalty-free, non-exclusive, limited license to access, use, process, host, copy, transmit, modify, display and distribute your content on Volt Data, but only once applicable consents have been obtained from you in accordance with the CDR Rules, and for the limited purposes of providing and improving Volt Data and as permitted by our Privacy Policy and the CDR Rules. Where permitted under applicable law, this license for such limited purposes continues even after you stop using Volt Data, with respect to aggregate and de-identified data derived from your content and any residual backup copies of your content made in the ordinary course of Volt Data’s business. The license granted by you also extends to the activities of any third parties we work with to the extent necessary for them or us to provide or improve Volt Data.

   3. If you provide us with feedback about Volt Data then you grant us a perpetual, irrevocable, royalty free, non-exclusive, worldwide, sub-licensable and transferable licence to use, reproduce, publicly display, distribute, modify and publicly perform the feedback (including by incorporating the feedback into our products and services) without obligation to you (including any obligation to provide you with compensation).

   4. We will access, store, handle and disclose your personal information in accordance with our Privacy Policy and the CDR Rules, and will notify you if we become aware of any data breach of your personal information.

5. Restrictions

   1. You must not or permit any third party to, without our prior written approval: copy, reproduce, modify, adapt or amend Volt Data or the Volt Data IP; disassemble, decompile, translate, introduce any harmful code, prepare derivative works from, publicly perform or publicly display, or reverse engineer all or any parts of the computer programs, source code or object code which comprise Volt Data or the Volt Data IP (or attempt to do so); use Volt Data for any illegal or unlawful purpose or in such a manner as to cause loss; or sub-licence, rent, sell, lease, distribute, assign or otherwise transfer Volt Data or the Volt Data IP or any part of it except as allowed under these terms. You must not permit any third party to benefit from the use or functionality of Volt Data via a timesharing, service bureau or similar arrangement. The source code underlying Volt Data is our confidential and proprietary information. No ownership rights in Volt Data or any copy thereof are being sold to you, and any intellectual property rights in Volt Data not expressly granted to you are reserved.

   2. We are responsible for maintaining control over, uploading and updating Volt Data. You agree you do not expect us to modify Volt Data or any information or services available through it. Nothing in these terms limits our right to licence or provide a third party access to any of Volt Data or the Volt Data IP.

6. Upgrades

   1. We may introduce upgrades to Volt Data, or make changes to the tools and features of any part of Volt Data such as products, features, other services and software or the nature and form of any subscription levels. Any new upgrades or changes will form part of the Volt Data IP.

   2. We may make such upgrades or changes available to you subject to the payment of applicable fees. We will notify you of these fees at the time and if you don’t want to accept an upgrade with additional fees, you may terminate your subscription with us without charge by notifying us within 30 business days of receiving notice from us of the relevant upgrade or change.

7. Service and access

   1. We reserve the right to change the method of access at any time. You also agree that, in the event of degradation, instability or an emergency affecting Volt Data, we may, in our sole discretion, temporarily suspend your access to Volt Data in order to limit threats to, and protect the operational stability and security of, Volt Data. We do not guarantee or warrant that Volt Data will be available 24 hours a day, seven days a week or that it will otherwise be free from errors, bugs or faults.

   2. Any environmental and other factors outside of our reasonable control may prevent us from being able to provide you with your electricity data, including (without limitation) where you have not correctly completed your registration or have not provided required information or consents, or where there are delays from third parties. In these cases, we shall be obliged only to use reasonable efforts to provide the requested data to the extent permitted by law and will not be liable for any delay or failure to provide the data.

8. Warranties

   1. Each party (you and us) warrants and represents to the other that it has full power and authority to enter into these terms, which are, on you signing up to Volt Data, a binding and enforceable obligation of the party, and it will comply with all laws and regulations applicable to its provision or use of Volt Data.

   2. Except as expressly stated in these terms Volt Data is made available on an ‘as is’ basis and, to the fullest extent permitted by law you agree that we make no representation, warranty or undertaking about Volt Data. To the fullest extent permitted by law, we disclaim any implied or statutory warranty, including any warranty as to title, non-infringement, merchantability or fitness for a particular purpose.

   3. You warrant that you are solely responsible for your analysis and interpretation of the results arising from the use of Volt Data, and acknowledge that we have no liability for and are released from any claim, demand, action, proceeding, litigation, investigation, judgment, damage, loss, cost, expense or liability arising from or in connection with these matters (and this clause may be pleaded as a bar to any such proceedings).

   4. You acknowledge that Volt Data displays electricity data derived from CDR data collected by Fiskil Pty Ltd ACN 646 260 728 (‘Fiskil’) in its capacity as an accredited data recipient under the CDR Rules. We do not control, generate or independently verify the raw CDR data provided to us by Fiskil or any other data holder. To the fullest extent permitted by law, we make no representation, warranty or guarantee as to the accuracy, completeness, currency, reliability or suitability of any raw CDR data received from Fiskil or any data holder, and we expressly disclaim all liability for any errors, omissions, inaccuracies, interruptions or delays in such data. You acknowledge and agree that any reliance you place on CDR data displayed through Volt Data is at your own risk, and we shall not be liable for any loss, damage, cost or expense (whether direct or indirect) arising from or in connection with any inaccuracy, incompleteness or other deficiency in the raw CDR data supplied to us.

9. Indemnity

   1. You must indemnify us and keep indemnified us and our officers, employees and agents (‘Indemnified Persons’) against any losses, liabilities, costs, charges or expenses and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses suffered or incurred by any Indemnified Person arising out of or in connection with your: breach of any of these terms; improper use of Volt Data; negligence, omission or wilful misconduct; or failure to comply with any statutory obligation or any directive or instruction issued by any government agency to the extent to which they impact an Indemnified Person. Your liability to indemnify an Indemnified Person under these terms will be reduced proportionately to the extent that any breach of these terms by us, or any act or omission involving fault or negligence on the part of us, contributed to the loss, liability or expense. If we are likely to become the subject of a claim by any person, we may in our discretion modify Volt Data to avoid all risk, or terminate these terms, and refund to you a pro rata portion of the fee (if applicable).

10. Limitation of liability

    1. Nothing in these terms applies to unlawfully limit the liability of a party for their own fraud or wilful misconduct or in connection with death or personal injury or in respect of your obligation to pay any fees. Our liability to you or any third parties in any circumstance is limited to the actual amount of direct damages. To the maximum extent permitted by applicable law, we are not liable, and you agree not to hold us responsible, whether in contract, tort (including negligence), equity or on any other basis, for any damages or losses resulting directly or indirectly from: your inability to use Volt Data as a result of any valid termination or suspension of these terms; your use of, or inability to use, platforms, websites, software, systems (including any networks and servers used by you to access Volt Data) operated by us; delays, disruptions, glitches, bugs, errors, inaccuracies, viruses or other malicious software involved in accessing Volt Data; the content, actions, or inactions of third parties; or any unauthorised access to, use of, damage or alteration to, deletion or destruction of, or failure to store or backup, your information due to your negligent acts or omissions.

    2. Otherwise than in respect of a claim by you against us arising from a successful claim by a third party against you that your use of Volt Data has infringed the Intellectual Property rights of the third party, our maximum aggregate liability for each and all claims (individually and together) under or relating to these terms or the use of Volt Data is limited to an amount equal to the aggregate fees that must be paid by you to us under these terms during the 12 months preceding a claim.

    3. Notwithstanding any other provision of these terms, in no event will either party to these terms be liable under or in connection with these terms for any indirect, consequential, special, incidental, punitive or exemplary damages, or loss of or damage to data, business, goodwill or credit, reputation or future reputation or publicity or, anticipated savings, revenues or profits (in each case whether direct or indirect), even if the party knew or should have known such damages were possible and even if a remedy fails of its essential purpose.

11. Termination

    1. Either party may terminate the agreement arising from these terms by giving the other party 30 business days written notice. You may also decide to stop accessing Volt Data at any time, irrespective of the subscription or the fees.

    2. If we suspect fraudulent activity, in our absolute discretion we may refuse to allow any person to register or create an account with us or we may terminate, cancel or suspend any existing account or access to Volt Data at any time.

    3. Either party may terminate these terms with immediate effect by giving written notice to the other party if: the other party commits a breach derived from a substantial portion of these terms, any breach of government agency requirements, or a breach of law, or of any of the payment, intellectual property or privacy obligations, and either the breach is irremediable, or the breach is remediable, and the other party fails to remedy that breach within a period of 14 days after the other party has, or is deemed to have, received written notice requesting it to do so.

    4. The occurrence of any termination does not affect: any accrued rights or remedies of a party; any obligation of a party which accrued prior to the occurrence of that event and which remains unsatisfied; or these termination terms and any other provision of these terms which is expressed or intended to come into effect on, or survive, the occurrence of that event, including limitation of liability, and general clauses.

    5. On termination of these terms, you must stop all use of Volt Data and we will terminate your ability to access Volt Data. You may delete your account, or we may delete your account and take any other appropriate action to cease the relationship with you.

12. Dispute resolution

    1. Each party must try to resolve any dispute or claim in connection with these terms (‘Dispute’) in accordance with this clause. The parties must not commence any court proceedings (other than an application for an urgent interlocutory or declaratory relief) until these procedures are exhausted.

    2. A party may at any time give the other party notice of a Dispute, and the other party must deliver to the first a written response within twenty (20) business days, which must include a statement of each party’s position and a summary of arguments supporting that position, and what action (if any) that party thinks will resolve the Dispute.

    3. All parties, or their representatives who are authorised to resolve the Dispute, must meet within thirty (30) business days of the notice to negotiate in good faith to resolve the Dispute.

13. General

    1. Each party must, at its own expense, promptly do all things reasonably necessary to give full effect to these terms, and maintain all consents, approvals, and authorities necessary for that party to perform its obligations under these terms. You may not assign any of your rights or obligations under these terms to anyone else. We may assign or charge these terms and any of our rights and obligations hereunder to any other individual or entity in our absolute discretion.

    2. These terms contains the entire agreement and understanding between the parties with respect to the subject matter and supersedes all prior agreements and understandings between the parties in connection with it.

    3. We may amend these terms at our own discretion from time to time. The current version will always be available on the Volt Data website. If an amendment is material, we will notify you in advance by email to provide you the opportunity to review the changes. Notice of amendments may also be made available to you upon your login to your account. Amendments will become effective on the day they are publicly available on the website, except as otherwise specified by us. Once our new terms are effective, if you continue to use Volt Data, you indicate your agreement to be bound by the updated terms. If you do not agree to any changes made to the terms, you should stop using Volt Data and you may terminate your subscription with us without charge by notifying us within 30 business days of the relevant terms change.

    4. Where conduct requires a consent or approval, that consent or approval must be given before that conduct occurs in writing to the email address last notified for that party, or if required from you, made available to you as an option to provide upon your login to your account. A consent, approval, request or notice, is taken to have been received by email, and if the sender does not receive a bounce message, if during business hours, on the day the notice is sent, and outside business hours, at 10.00am the next business day. If you are emailing us, please direct your email to hello@voltdata.com.au.

    5. Even if any arrangement between us and you is terminated, clauses 4.1, 4.2, 4.3, 5.1, 8.2, 9.1, 10, 12, and 13will continue to apply.

    6. Unless stated otherwise or required by law, a reference to money means Australian currency and payments must be made without set off or deduction. All payments must be made in immediately available funds being payment by debit or credit card. The payee may, at its option, apply money received from a payer against any money then due by the payer to the payee.

    7. We won’t be liable for any delays or failure to provide Volt Data as a result of anything beyond our control. This includes, without limitation, acts of god, changes to law, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, floods, strikes, blackouts or severe weather events or the acts of any hackers or third party internet service providers.

    8. Any failure by us to immediately take action as a result of any breach by you of these terms doesn’t amount to a waiver or preclude us from taking any future action as a result of your breach. The fact that we wrote these terms will not affect the way these terms are to be interpreted.

    9. You must do all things reasonably requested by us to meet your obligations under these terms. Any notice to you or us will be effective if it is made available to you upon your login to your account, if it is sent to the last email you or we provide, or two (2) business days after it is sent to our physical office or the last physical address you provide us.

    10. These terms set out the entire agreement between us in relation to the subject matter of these terms and supersede all prior agreements between us.

    11. If any provision of these terms is unenforceable, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

    12. The laws in South Australia govern these terms. The parties submit to the non-exclusive jurisdiction of the Courts of South Australia and the Federal Court of Australia (Adelaide Registry).

    13. Time means South Australian time, and a month means a calendar month. If an act must be done on a day that is not a Business Day, it may be done on the next Business Day, and where time is to be calculated from a day or event, that day or the day of that event must be excluded from that calculation.